Expected Minimum Wage
Hotel Restaurant and Tourism Services2006 - 2008 Advance Central College
01-07-2021 - 31-08-2022
Freelance Writer (Filipino and English novel)
Create and publish my contract-signed stories (novels) on the affiliated online reading platforms. Promote them on social media pages and groups.
22-02-2016 - 01-07-2021
Prepares and submits reports to the client with project status and daily activities.Constantly update the client with the technician\'s daily site activities and deployment plan ahead of timeMonitor ongoing projects and material useThe hiring of new employees, preparing and managing payroll, employee benefits, and weekly budget for disbursementCreate invoices for billing and follow-up collectibles.Conducts material inventory and prepare materials request for withdrawal/schedule of delivery and returns.Send reports and coordinate issues with the manager and owner.
11-10-2010 - 09-10-2015
Customer Service Representative/Dispute and Fraud specialist
Answer billing and payment inquiries by the customer, help them identify the charges on their account, file dispute or fraud report, assist customers on their ongoing dispute and fraud cases that are for refund requests. Perform minor troubleshooting to fix the problem.Send them a replacement card whenever necessary.Making account notes for future references and escalate cases if required.Initiate three way call with merchants whom customers are having difficulty with in requesting for refund to avoid the lengthy process of disputes.